Reservation Agent - cluster 3 hotels

Full time

Working for 1 hotel hotel? Why not. Working for 3 hotels? Yes please! Join our lovely family in Amsterdam today and tomorrow you can apply at an IHG hotel of your choice in Aruba, New York or Bali.

As a reservation agent,

you are part of the commercial team and support 3 properties: the award winning Crowne Plaza Amsterdam–South, the recently opened lifestyle hotel voco-The Hague and the yet to open Holiday Inn® The Hague – Voorburg.

You will be part of a young team of enthusiastic and commercially driven people and are responsible for the individual reservations. Your mission is to maximize the conversion of the reservations and to become the ambassador of our hotels.

Who are you

Experience would be nice, but we love to learn/teach you how to become a successful reservation agent and a great ambassador of our hotels;
Guest service is something you love;
You are a go getter who loves to get results;
You have a creative mind-set and create the best deals for both guests and hotel;
You take the responsibility to build true meaningful connections with the team and guests;
You like a challenge and are a real people’s person and team player;
Have a sense of humor;
You are fluent in speaking, reading, writing and understanding Dutch & English;
You have the confidence to become ‘the ambassador’ of Crowne Plaza Amsterdam-South, voco-The Hague & Holiday Inn® The Hague – Voorburg;

What we offer

All 3 hotels being part of the IHG Group, we offer a competitive salary and a wide package of benefits

Employee discount

You get discounted rates in all 5 800 hotels and up to 50% in associated bars and restaurants. Your friends and family can also enjoy cheap hotel rooms in Paris, Aruba or Kenya.

A fun and international team

Horeca is hard work but it’s also a lot of fun. You will be working within a team of fun and like-minded people. Regular events are planned and you will get yummy homemade food whenever applicable with your shifts.

Training and International opportunities

We invest in you to grow and become better. If you wish to move to another position within the hotel or to work abroad, Crowne Plaza is the perfect brand to help you plan your future. Today, working in Amsterdam and tomorrow, in New York, Rome or Tokyo.

Location

For this position, you will be working at Crowne Plaza - Amsterdam-South, located 5 min walking distance from Station Amsterdam Zuid

Metro lines 50, 51 and 52
Intercity & Sprinters
Tram 5 and 25
City bus 15, 62, 65
Regional bus 242, 244, 341, 346, 348 and 358

Want to apply?

Great. You can apply right away. use one of the 3 options below to start the application process

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Send an email to amspc.hr@ihg.com to introduce yourself and your dream job - we will contact you to know more

Plan a phone call online to discuss your future as part of the commercial team.

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